Food & Drink Ordering

Only order if the showtime on your ticket is within the next hour.

Orders close when the show begins. If there is an interval, orders will re-open for the first 5 minutes of the interval.

The bar closes when the second half begins.

Which venue are you in?

Pavilion Theatre
Pavilion Theatre
Assembly Hall
Assembly Hall
Connaught Theatre
Connaught Theatre

Please note: Online ordering is not available for the Connaught Studio, please purchase refreshments in person from the kiosk in the Connaught main foyer. (available pre-show only)

Frequently Asked Questions

The 1 hour period before the show. For example, if your ticket says 8 PM – you can order food and drink from 7 PM to 8 PM.

Please do not order more than 1 hour before the showtime on your ticket. 

The bar closes when the second half begins.

If you have any allergies, please write these in the order notes, or notify a member of staff prior to ordering food or drink. Always check the ingredients listed on the packaging prior to consumption. WTM staff cannot provide any additional allergen advice or information other than the details printed on the packaging of any food and drinks items that we serve.

While we take steps to minimise the risk of cross contamination, we cannot guarantee the absence of allergens.

Customers concerned with food allergies need to be aware of this risk, and are advised to check the packaging thoroughly before consumption. Unopened items can of-course be returned and refunded, or an alternative offered – please get the attention of our team.

Yes, If there is an interval – we will re-open online ordering for 5 minutes when the lights turn on.

Please double check you are sat in the correct seat number. Otherwise, please alert our team.

At the Pavilion Theatre – you need to collect the order from the bar collection point.

At the Connaught Theatre – If there is not enough time to deliver your item(s) before the show began/resumed – we may reject/cancel the order, in which case you would receive a full refund. Please check with a staff member prior to leaving at the end of the show.

At the Pavilion Theatre – Yes.

At the Connaught Theatre – No, sorry.

Note that orders are only open for the 1 hour period before a show, or the first 5 minutes of an interval. The bar closes when the second half begins.

Try refreshing the page in a couple of minutes. Otherwise, please speak to our front of house team, who will happily take your order in person.

For post-event payment queries

Please email foh@wtam.uk and include as many details as possible to support your claim, such as the items you ordered and the total charged.