Access
Frequently Asked QuestionsWhere can I find accessibility information?
Visit our dedicated Access page for details on step-free routes, accessible seating, BSL, captioned, audio described and relaxed performances.
Do you offer free companion tickets?
Yes, Essential companions receive a complimentary ticket when indicated on your Access Card requirements. You must have your Access Card linked to your WTM account when booking your tickets.
How do I book wheelchair spaces?
These can be booked online, in person, or by phone using your Access Card.
Do you have accessible toilets?
Yes, all venues have accessible toilet facilities.
o you have hearing support systems?
What is the correct answer for this? Yes, we offer hearing support at the Connaught and Pavilion via the Sennheiser Mobile Connect App. More details can be found here.