We are always looking to improve the booking journey for our customers with access requirements. So, we’re delighted to announce that we are now working with Nimbus Disability, a Social Enterprise that has received international recognition for its Access Card Scheme.
This scheme includes a new level of validation, meaning that our tickets and venue are being used effectively by those who require access facilities, and enabling us to mitigate any possible misuse of our access tickets.
All our access customers will require either an Access Card or a free WTM Digital Access Pass number when purchasing access tickets
Useful information:
If you are unable to use online forms, you still need to register. Nimbus can assist with telephone registration on 0330 808 5108.
What is the difference between an Access Card
and a WTM Digital Access Pass?
The Access Card is a universal way of communicating your access requirements to organisations and ticketing systems in the UK and beyond.
Access Cards are £15 for three years and can be used at thousands of events. You can view the Access Card directory here: www.accesscard.online/find-a-provider
A WTM Access Pass is a free way of conveying your access requirements with us only. You still go through the same process, and receive a confirmation email with your Digital Access Pass number, but with no physical card. It lasts for three years, and you can always upgrade to a full Access Card at any point.
Why is the process changing, and how does this benefit me?
Partnering with Nimbus will enable us to fully understand our customers' access requirements and provide reasonable adjustments, such as access to certain seating and essential companion tickets.
Nimbus is a Social Enterprise with international recognition for operating the Access Card Scheme. Nimbus is run by and for disabled people. The system offers greater privacy, as disabled people with access requirements will no longer need to carry supporting documents or explain their circumstances to staff. You’ll only need to supply information once to the Nimbus team, who can issue you an Access Card or a Digital Access Pass reference number, depending on which route you choose when signing up.
